Who to call in British Columbia
The offices to call in British Columbia, on top of the national numbers on Who to call in Canada.
British Columbia has no credit freeze yet
British Columbia’s own credit freeze is due in August 2027, and will be free. Until then, you can place a fraud alert, which asks a lender to check it is you before giving credit.
Call Equifax on 1-800-465-7166 and TransUnion on 1-800-663-9980. Each places its own alert, and neither tells the other.
a credit freeze a block that stops a credit bureau sharing your file with a new lender
Ontario and Quebec law let you ask Equifax and TransUnion not to give your file to a lender who would open new credit. Neither bureau charges for it, and each has to be asked separately. Equifax calls it Credit Lock. Everywhere else, the option is a fraud alert instead.
a fraud alert a note on the credit file asking a lender to check who they are talking to
It asks; it does not stop anything on its own. A lender is meant to make contact and confirm identity before approving credit in your name. Each bureau keeps its own file, so one placed at one does nothing at the other. A bureau may charge for placing one.
The British Columbia Securities Commission
1-800-373-6393, toll free, or 604-899-6854, Monday to Friday 8:00am to 5:00pm. A separate whistleblower line runs on 1-866-227-2847.
Check registration before money moves, and report an investment that has already gone wrong.
The Seniors Abuse and Information Line
1-866-437-1940, toll free, or 604-437-1940. Seniors First BC runs it. For now, weekdays 8am to 4:30pm, not on statutory holidays.
An intake worker offers emotional support, information and referrals, including to the legal advice Seniors First BC runs. You can call about any abuse or mistreatment.
Evenings and weekends. Call your local police on the non-emergency line, or 911 if somebody is in danger now.
The Public Guardian and Trustee of British Columbia
Assessment and Investigation Services, part of this office, looks into concerns about how an adult’s finances are being handled: 604-660-4507, toll free 1-877-511-4111. General inquiries are on 604-660-4444.
Committee services, which run once a court has appointed the office, are regional: Vancouver 604-775-1001, Vancouver Island 250-356-8160, Interior and North 250-712-7576.
What it is not. Committeeship, where a court appoints this office to act for an adult, is a court order, not a service you sign up for. This office is not a fraud line.