I think I have been scammed
Province or territory

Who to call in Northwest Territories

The offices to call in Northwest Territories, on top of the national numbers on Who to call in Canada.

If someone could borrow in your name

The Northwest Territories has no credit freeze

Only Quebec and Ontario residents can freeze a credit file. Here, you can place a fraud alert instead. It asks a lender to check it is you before giving credit.

Call Equifax on 1-800-465-7166 and TransUnion on 1-800-663-9980. Each places its own alert, and neither tells the other.

a credit freeze a block that stops a credit bureau sharing your file with a new lender

Ontario and Quebec law let you ask Equifax and TransUnion not to give your file to a lender who would open new credit. Neither bureau charges for it, and each has to be asked separately. Equifax calls it Credit Lock. Everywhere else, the option is a fraud alert instead.

a fraud alert a note on the credit file asking a lender to check who they are talking to

It asks; it does not stop anything on its own. A lender is meant to make contact and confirm identity before approving credit in your name. Each bureau keeps its own file, so one placed at one does nothing at the other. A bureau may charge for placing one.

If the money went into an investment

The Office of the Superintendent of Securities

867-767-9305. In writing, securitiesregistry@gov.nt.ca.

Check registration before money moves, and report an investment that has already gone wrong. Answering investor complaints is part of its job.

To talk to someone about abuse

Where to call about abuse

The Family Violence Helpline is 1-866-223-7775, answered at Alison McAteer House. The house’s own number is 867-873-8257. Sutherland House in Fort Smith runs a twenty-four hour crisis line on 867-872-4133 or 1-877-872-5925.

For questions rather than a crisis, the Seniors’ Information Line is 1-800-661-0878, and Health and Social Services is on 867-767-9030.

When somebody cannot decide any more

The Public Trustee and the Public Guardian

For money, call the Public Trustee: 867-767-9252, or 867-873-0184. It handles the money of people who can no longer manage it, and the estates of people who have died.

For other decisions, call the Office of the Public Guardian: 867-767-9155, extension 49460. A guardian does not make decisions about money.